Privacy Policy for TaxPro Reply (Last Updated: February 24, 2025)

This Privacy Policy governs how TaxPro Reply ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our service ("Service"). By accessing or subscribing to the Service, you agree to the practices described herein. If you do not agree, please refrain from using the Service.

1. Information We Collect

We collect personal information necessary to provide the Service, including:

Account Information: Name, email address, phone number, and billing details provided during registration or subscription.Tax-Related Data: Information you submit for tax preparation or related services, such as financial records or client details, if applicable.Usage Data: Technical details like IP address, browser type, and activity logs collected during your use of the Service.

2. How We Use Your Information

We use your personal information to:

Deliver and maintain the Service, including processing subscriptions and providing support.Communicate with you regarding your account, updates, or service-related matters.Enhance the Service through analysis of usage patterns and performance.Comply with legal obligations or protect against fraud and unauthorized activity.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share it under the following circumstances:

Service Providers: With trusted third parties (e.g., payment processors) who assist in operating the Service, bound by confidentiality agreements.

Legal Requirements: When required by law, regulation, or legal process, such as responding to a subpoena.

Business Transfers: In connection with a merger, acquisition, or sale of assets, with assurances of continued privacy protections.

4. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no online system is entirely secure, and we cannot guarantee absolute security of data transmitted to us.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes. Tax-related data is retained in accordance with applicable tax laws, after which it is securely disposed of.

6. Your Rights and Choices

You may:

Access or update your account information by logging into the Service.

Request deletion of your data, subject to legal retention requirements, by contacting us.

Opt out of non-essential communications (e.g., promotional emails) via the unsubscribe link provided in those messages.

7. Third-Party Links

The Service may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their policies before providing personal information.

8. Children’s Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be posted here, and we will notify you via email or within the Service. Continued use of the Service after updates constitutes acceptance of the changes.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at [email protected]